The 7pm call you missed is the job your competitor booked at 7:02.
Thallon builds AI systems for HVAC, plumbing, electrical, and roofing companies: a voice agent that answers every call and books the job, missed-call text-back for the ones that slip through, and follow-ups that chase every quote until it closes or dies honestly. In English and Spanish.
A service company loses jobs in the gap between the customer's urgency and the office's availability. Emergencies call after hours, quotes go quiet, and the dispatcher spends half the day re-typing what the phone already heard. We close those gaps.
The voice agent picks up in seconds, day or night. It captures the problem, the address, and the urgency, books the job into your real calendar, and texts the customer a confirmation before the call ends.
When a call does slip through, a text goes out in under a minute and the conversation continues by message. The lead that used to sit in voicemail overnight gets booked before dinner is over.
Estimates that went quiet get chased on a schedule, in your voice, until they close or say no. Most contractors write quotes and never follow up twice; the system never forgets to.
Appointment reminders with the tech's name and arrival window, reschedules handled by message, and the calendar synced so dispatch always sees reality.
Calls answered, jobs booked, quotes outstanding, revenue per crew, assembled automatically every week. The numbers you run the business on, without an office manager building spreadsheets.
Six in ten smartphone users have called a business directly from search results. A homeowner with a burst pipe calls the first listing, and if it rings out, the second. Whoever answers gets the job; it's rarely more complicated than that.
Google / Ipsos, click-to-call researchContacting a lead within the first hour makes qualification nearly seven times more likely than waiting even sixty minutes more. For emergency trades the window is tighter: the customer is calling down a list, and the list is short.
Harvard Business Review, lead response studyWe use GoHighLevel and Google Calendar. Does that work?
Yes, and it's a common stack for us. The agent books into your calendar and logs into your CRM, whether that's GoHighLevel, HubSpot, or something else with an API. We verify your exact stack in discovery before quoting.
Can it handle the summer rush without falling over?
Volume is the point. The agent answers every call in parallel; there's no queue and no busy signal. Heat waves and cold snaps are when missed calls cost the most, and when a system that never gets overwhelmed pays for itself fastest.
Our customers speak Spanish. Does the agent?
Yes, natively. The agent detects the caller's language and holds the whole conversation in English or Spanish, including the booking and the confirmation text. One number, both languages, no "press 2".
A 30-minute working session: we map where your operation leaks revenue and what a system to catch it looks like.